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doc Ê Crucial Conversations Tools for Talking When Stakes are High ☆ Paperback ô randarenewables Ú Learn how to keep your cool and get the results you want when emotions flareWhen stakes are high opinions vary and emotions run strong you have three choices AvoidAnt You'll learn how to Prepare for high impact situations with a six minute mastery techniue Make it safe to talk about almost anything Be persuasive not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you wa THE GOOD the book had some pretty good advice really not much I could have argued with it was indeed uite specific and described real conversational tools as stated in the title it had lots of examples it's pretty short and easy to readSo in a sense I recommend itTHE BAD1 too much self promo Five times or so throughout the book they mentioned some super exclusive very interesting content that's available at this link Of course I went there to check it out Surprise surprise I had to fill out a giant form with my work email corporation my position in it etc to receive that content Also that page advertised corporate training of the author's methods I mean how come people who wrote a book about COMMUNICATION don't know any better than to use aggressive and annoying marketing practicesin their own work Can't they see how off putting it is How it discredits everything else they say I live in freaking Ukraine I'm not going to buy your corporate training so leave me alone They also had these real life examples from readers sections which were 90% oh Crucial conversations is awesome It helped me a lot Everything was bad and now it's good And their corporate training is great too And absolutely nothing helpful or specific just praise 2 repetitiveness The authors made sure to drive their points home Not a bad thing but I think this short book could have been half its size 3 too much set up a prologue preface foreword introduction and afterword by each of the authors Too much if you ask me Just get to your point4 nothing new Though as I've said before I couldn't argue with their advice I also didn't learn anything new and was bored at times It all boiled down to this don't be a passive aggressive jerk don't be an aggressive jerk don't ignore the elephant in the room don't assume the purpose of everyone else's existence is to serve youI mean sure So in a way I don't recommend this book

reader æ Crucial Conversations Tools for Talking When Stakes are High ↠ Kerry Patterson

Learn how to keep your cool and get the results you want when emotions flareWhen stakes are high opinions vary and emotions run strong you have three choices Avoid a crucial conversation and suffer the conseuences; handle the conversation badly and suffer the conseuences I teach this course and have found the skills and insights that people experience can be life changing This book will help you in your personal and professional relationships Crucial Conversations is not about being confrontational avoiding conflict or getting your way Its about how to help yourself and others stay in dialogue so you can get the results you want Its about learning finding the truth and strengthening relationships

Kerry Patterson ↠ Crucial Conversations Tools for Talking When Stakes are High kindle

Crucial Conversations Tools for Talking When Stakes are High; or read Crucial Conversations and discover how to communicate best when it matters most Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations say what's on your mind and achieve the positive resolutions you w It seems like every business book nowadays has a foreword by Stephen R Covey It’s almost like – if he didn’t endorse it it’s not worth reading This book is not an easy read like Leadership and Self Deception Who Moved My Cheese or The Myth of Multitasking It is however worth reading because it has many gems and pearls of wisdom along the way A few of them I already knewRemember to know and not do is really not to know – p xvi“He that complies against his will is of his own opinion still” – Samuel Butler p 23A few startled me as I read them because I realized they are problems I have but never noticedDo you hold in ugly opinions only to have them tumble out as sarcastic remarks or cheap shots – p 13Labeling is putting a label on people or ideas so we can dismiss them under a general stereotype or category – p 53By employing a handy label we are now dealing not with a complex human being but with a bonehead – p 108Some were very humorousIndividually smart people can do collectively stupid things – p 22If others would only change then we’d all live happily ever after – p 29Some felt like ancient proverbs that had been modernized“Lord help me forgive those who sin differently than I” – p 72Respect is like air If you take it away it’s all people can think about The instant people perceive disrespect in a conversation the interaction in no longer about the original purpose – it is now about defending dignity – p 71When you feel a measure of respect for the other person you’re ready to begin – p 195You and only you create your emotions – p 94And of course – there are the rest of the uotes I loved that don’t fit in a prior categoryMost people have trouble pulling themselves away from the tractor beam of the argument at hand –p 55When you tell a “Victim Story” you ignore the role you played in the problemyou speak of nothing but your noble motives – p 107We cite information that supports our ideas while hiding or discrediting anything that doesn’t – p 138Our honest passion kills the argument rather than supports it – p 139Back off your harsh and conclusive language not your belief – p 140Don’t pretend to consult – p 168When you find yourself saying “All right we’ll never agree so let’s vote” you’re copping out – p 171Nothing is uite so annoying as having someone agree on a choice their second choice perhaps and then cry “I told you so” when it doesn’t work out – 173People often assume that trust is something you have or don’t haveTrust doesn’t have to be universally offered In truth it’s usually offered in degrees and is very topic specific – p 200